In case of ordering spare parts, if they are not immediately available in stock, the timeframe can extend up to 10-18 WORKING DAYS..
...in case of an order, please remember to write in the dedicated field THE SERIAL NUMBER OF YOUR MACHINE, THE YEAR OF PURCHASE, ETC. This helps our staff to identify the correct spare parts.
...If you fail to provide this information, we will be forced to apply a 20% penalty on the value of the spare part in the event of a refund or replacement request, and shipping costs will be charged.